logo
Five Steps to Improving Patient Engagement


Five Steps to Improving Patient Engagement

Date Posted: Tuesday, October 10, 2017

 

Consumerism is set to be a major disruptor in the healthcare industry. Although still in the early stages, providers choosing to ignore this rapidly evolving phenomenon do so at their own peril. According to a 2015 report by McKinsey, today's patients increasingly expect the same consumer experience in their healthcare encounters as they've come to expect in their retail encounters. The same report finds most patients admit they are willing to choose alternative methods of care such as retail clinics, over seeing their primary care physician, in some instances. As consumerism continues to accelerate, providers will be challenged to find new ways to keep their current patient base happy while attracting new patients. But that's only one part of the challenge.



Search BCA Magazine

Search here

List Articles

Select below

Related articles -

Search BCA Magazine

Search here

List Articles

Select below